Herald Enerio

Network Technician

About Me

Network Technician with CCNA and 6+ years of experience working IT in an environment composed of several businesses, seeking new employment opportunities to utilize newly gained knowledge. Possesses a deep understanding of network protocols, routing, switching, and security technologies. Analytical, not afraid to tackle new problems, and has a genuine drive for knowledge and optimization.

Professional Experience

Lead Network Technician (2021 - Present)

Las Vegas Paiute Tribe

  • IT Support Specialist II (2018-2020)
  • IT Support Specialist I (2016-2017)
  • Provided support for the Las Vegas Paiute Tribe and their various businesses
  • Golf Resort, Health Clinic, Administration, Police Department, Retail
  • Knows HIPAA, PCI compliancy, practices extreme discretion to protect PII
  • Worked with various vendors for installations and service
  • Upgraded equipment and patched servers and firewalls after hours
  • Forwarded ports when necessary and hardened network wherever possible
  • Onboarded new servers and networking equipment for various solutions
  • Implemented cloud backup solutions
  • Patched EHR for Health Clinic, worked alongside and escalated problems to Indian Health Services
  • Used Zendesk ticketing system to record service incidents, and to document fixes with detailed resolutions and guides
  • Configured site to site VPN to remove costly T1 circuit
  • Configured site to site VPN with State of Nevada and Nevada DPS for reliable fiber connection for Police Department
  • Configured Point to Point Ubiquiti antennas for local structures

Networking

  • LAN/WAN
  • WiFi, Antennas, Copper cabling
  • Working knowledge on fiber termination and troubleshooting
  • Switches, Routers, Firewalls
  • VPNs, Port Forwarding, NAT, VLANs
  • Wireshark/Packet Analysis (WCNA)

Other

  • Python (PCEP, PCAP)
  • HTML, CSS, Bootstrap
  • Experience with web hosts, domain registrars, web proxies
  • Well versed in Google Workspace Suite, Microsoft Office, Visio

Education

College of Southern Nevada (2013-2016)

Associate of Applied Science

Computing & Information Technology - Software

Las Vegas, Nevada